Privacy Policy

Greg Hocking Franchising Pty Ltd and its related entities request certain personal information which includes your name, phone number, email address, address and details of maintenance requested, in order to attend to your request for property maintenance. Without such information, we may be unable to provide the services requested by you.

We will disclose the information you disclose to the Greg Hocking franchisee and the property manager nominated by you and you will be contacted in relation to your request for property maintenance. Your information may also be disclosed to the landlord and to Greg Hocking’s contractors, together with photos and/or video of the general vicinity of the area requiring repairs, to enable the gaining of access to, investigation of and/or carrying out of repairs at the relevant property.

Our Privacy Policy contains information about how you may access the personal information we hold about you and information about how to seek correction of such information, if necessary.

Our Privacy Policy also contains information about how you may complain about an alleged breach of the Australian Privacy Principles, and how we will deal with such a complaint.

We will not disclose any of your personal information to overseas recipients except as previously disclosed to you.

Our Privacy Policy can be viewed without charge at Alternatively, please contact our Privacy Officer, Bruce Warburton, on (03) 8199 1600 and we will send or email you a free copy.